Introduction

At Rushi Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing our website and using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information

• Name and contact details (email, phone number, address)
• Date of birth and gender for travel documentation
• Passport information for international travel
• Payment information and billing details
• Travel preferences and special requirements

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, such as:

• Travel partners and airlines
• Hotel and accommodation providers
• Payment processors and financial institutions
• Social media platforms (when you connect through them)

How We Use Your Information

We use the collected information for various purposes:

Purpose	Description
Service Delivery	To process bookings, reservations, and travel arrangements
Customer Support	To respond to inquiries and provide assistance
Personalization	To tailor travel recommendations and offers
Marketing	To send promotional offers and updates (with consent)
Legal Compliance	To meet regulatory requirements and prevent fraud
Improvement	To enhance our website and services

Data Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers

We share necessary information with:

• Airlines, hotels, and transportation providers
• Travel insurance companies
• Payment processors and financial institutions
• IT service providers and hosting companies

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests and regulations
• Protection of our rights and property
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can request access to your personal information and correct any inaccuracies.

Data Portability

You can request a copy of your data in a structured, commonly used format.

Withdraw Consent

You can withdraw your consent for marketing communications at any time.

Deletion

You can request deletion of your personal information, subject to legal requirements.

Opt-Out

You can opt-out of marketing communications by using the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

International Data Transfers

As a travel agency, we may need to transfer your personal information to countries outside India for:

• Processing international travel bookings
• Working with overseas service providers
• Compliance with destination country requirements

We ensure appropriate safeguards are in place for such transfers, including data protection agreements with international partners.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information.